Privacy Policy
At GenLaTeX, we take your privacy and the security of your research seriously. Learn how we handle your data and protect your intellectual property.
1. Introduction
Welcome to GenLaTeX. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and AI-powered research writing services. It also describes your privacy rights and how the law protects you. By using GenLaTeX, you agree to the practices described in this policy.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you: Identity Data (name, username), Contact Data (email address), Account Data (login credentials, preferences), Technical Data (IP address, browser type, device information, location), Usage Data (how you use our website and services, features used, session duration), and Content Data (research files, drafts, and project metadata you upload or create). We collect this data when you register, use our services, contact support, or interact with our site.
3. How We Use Your Data
We use your personal data only when the law allows. Purposes include: providing and improving our AI-powered research writing services; managing your account and authentication; processing payments; sending service-related communications and security notices; analyzing usage to improve our product; complying with legal obligations; and protecting our rights and the security of our users. We do not sell your personal data to third parties.
4. AI and Your Content
GenLaTeX uses advanced AI models to assist in research writing. Your uploaded research files and generated drafts are processed solely to provide the service (e.g., literature review, citation suggestions, draft generation). We do not use your private research data to train foundation models without your explicit consent. Your intellectual property and content remain yours; we claim no ownership over your research or outputs.
5. Cookies and Similar Technologies
We use cookies and similar technologies (e.g., local storage) to maintain your session, remember preferences, and analyze site usage. Essential cookies are required for the site to function; optional cookies help us improve the experience. You can control cookies through your browser settings. Disabling certain cookies may limit some features. We do not use third-party advertising cookies.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes in this policy or as required by law. Account data is kept while your account is active and for a reasonable period after closure for legal and support purposes. Usage and technical logs may be retained for security and analytics. You may request deletion of your data subject to applicable law.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental loss, unauthorized access, alteration, or disclosure. This includes encryption in transit and at rest, access controls, and regular security assessments. We limit access to personal data to employees, agents, and contractors who need it for their role. Despite our efforts, no method of transmission over the internet is 100% secure; we encourage you to use a strong password and protect your account.
8. International Transfers
Your data may be processed in countries other than your country of residence. We ensure that such transfers are subject to appropriate safeguards (e.g., standard contractual clauses or adequacy decisions) in line with applicable data protection laws, including the GDPR.
9. Your Legal Rights
Depending on your jurisdiction, you may have the right to: access your personal data; correct inaccurate data; request erasure (“right to be forgotten”); restrict or object to processing; data portability; withdraw consent; and lodge a complaint with a supervisory authority. To exercise these rights, contact us at the email below. We will respond within the time required by applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last Updated” date. For material changes, we may notify you by email or a prominent notice on our site. Your continued use of GenLaTeX after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@genlatex.ai
We aim to respond to all inquiries within 48 hours.